Dialer
The Dialer tab has the same name as the Dialer itself.
Tab
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This tab houses all your contacts and is filtered by contact types (Busy Lamp Field, Enterprise Directory, Google, ect..).
Contact Entry
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If you hover over any entry and click on the button that appears, you'll toggle more details about that contact. All phone #s are click-to-dial ready.
Contact Types
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Presence
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If you're part of a Service Provider that's on core, your Busy Lamp Field enteries will update with the contact's current status/state. You can add a "LIVE FILTER" to only show contacts with events.
- State - Red: Active, Orange: Alerting, Purple: Held.
- Memo - Short message about the event.
- Personality - Originator: You started the call. Terminator: The call was made to you.
- Endpoint - Device being used to talk on. Either mobile or desk.
- Duration - Time since the call was answered.