Dialer
The Dialer tab has the same name as the Dialer itself.
Tab
This tab houses all your contacts and is filtered by contact types (Busy Lamp Field, Enterprise Directory, Google, ect..).
Contact Entry
If you hover over any entry and click on the button that appears, you'll toggle more details about that contact. All phone #s are click-to-dial ready.
Contact Types
Presence
If you're part of a Service Provider that's on core, your Busy Lamp Field enteries will update with the contact's current status/state. You can add a "LIVE FILTER" to only show contacts with events.
- State - Red: Active, Orange: Alerting, Purple: Held.
- Memo - Short message about the event.
- Personality - Originator: You started the call. Terminator: The call was made to you.
- Endpoint - Device being used to talk on. Either mobile or desk.
- Duration - Time since the call was answered.